Yes, that's precisely iHotel's core strength. Our ODM team can create original product designs based on your brand story and local cultural elements (such as distinctive plants, architectural textures, and colors), from the soap's shape and color to its fragrance, rather than simply producing a rebranded product.

iHotel fully understands regional needs. For hard water areas, we have added metal ion chelating agents to effectively prevent soap scum formation and ensure rich lather. Regarding fragrance, we can increase the standard fragrance concentration to 1.5%-2% and offer characteristic scents such as oud and musk to suit local preferences, ensuring long-lasting fragrance.

Our factory damage rate standard is controlled within 0.3%. We use three layers of protective packaging: individual plastic seal + inner lining + corrugated cardboard outer box, which effectively ensures transportation safety. If large-area damage exceeding the standard is found upon arrival, please take photos immediately and notify us. We will assume corresponding responsibility based on the facts and initiate compensation or replenishment procedures.

iHotel provides MSDS and COO as standard shipping documents upon request. Our factory is ISO9001 certified, and most products already comply with FDA and CE standards. For special certifications such as Halal or COSMOS, iHotel can assist, though additional time and cost may apply — please discuss in advance.

iHotel usually needs 5–7 working days to prepare a sample and provide a new quotation for formula adjustments. If only existing in-stock ingredients are replaced, no sampling fee is charged. For new or non-standard ingredients, fees are evaluated based on procurement difficulty and minimum order quantity.

Our monthly production capacity exceeds 2 million standard hotel soaps. For urgent orders of 100,000 units, production and delivery to logistics can be completed within 15 days, subject to raw material availability. For key clients, iHotel can activate a fast-track response for urgent orders, though a small rush production fee may apply.

Yes, we highly recommend it. iHotel is a full-service supplier of hotel guest amenities. We ensure consistent fragrance across all products and offer integrated packaging design. This enhances the overall style of your guest rooms and streamlines your supply chain, enabling one-stop sourcing.

iHotel is a factory with an export license. We are located in Yangzhou City, Jiangsu Province, China, about 4 hours by car from Shanghai. We sincerely welcome all clients from home and abroad to visit and tour iHotel.